How to pay, including from outside Vietnam

Ordering from outside Vietnam

Say plainly what does not work: the automatic checkout on this site runs on VietQR and domestic Vietnamese bank transfer through SePay. Both need a Vietnamese bank account. There is no card payment and no PayPal here today. If you scan that QR code with a foreign banking app, nothing will happen.

What does work: email Autoera and it gets arranged for you.

1. Email autoerasupport@gmail.com with the product you want and the country you are in
2. You get a reply with the payment methods that work for your country, and the amount in VND
3. Once payment clears, the download link and the guides come back by email

Same product, same price, same 3-day refund term as a Vietnamese buyer. Replies come within 24 working hours.

One thing to weigh before you order: the documentation and the support are written in Vietnamese. Your AI Agent reads Vietnamese without trouble, so the skills themselves work regardless of the language you brief them in. But if you expect to read the manuals yourself, that is not the case today, and it is better you know now than after paying.

Order by email

Paying from inside Vietnam

One method: scan the VietQR code through SePay. The buyer pays no extra fee of any kind. The price shown on the product page is the final price, and Autoera absorbs the gateway fee.

How SePay works

SePay does not hold your money. It reads the balance changes on Autoera's bank account and sends a notification, which is what makes order confirmation automatic instead of a manual reconciliation.

The system generates an order code and a VietQR code with the amount and the transfer note already embedded
Money moves directly from your account to Autoera's bank account, with no intermediary wallet
SePay sees the new transaction, matches the transfer note to the order code, and calls a webhook back to Autoera
The download link and the guides are emailed to you, with nothing for Autoera to approve by hand

Prices and documentation

All prices on this site are in Vietnamese đồng (VND). They are not converted to any other currency, deliberately: exchange rates move daily, and printing a fixed dollar figure would be printing a wrong number at the exact moment somebody is about to pay it. Convert at the rate of the day when you order.

Bundle pricing works the same in both languages, from the same source: a bundle is its own product code, you pay once, and you receive the download links for everything inside it. The "bought separately" column adds up the current selling prices of exactly those products, not a made-up figure set high for comparison.

Invoices

Autoera does not issue invoices. It sells as an individual and is not registered as a business. You receive an order confirmation by email carrying the order code, the product name, the amount and the payment date, plus your own bank statement. Those are enough for your own records, but they are not valid documents for booking an expense or reclaiming tax. If your company requires a proper invoice, Autoera cannot meet that requirement, and you should know that before paying rather than after.

If something goes wrong

You paid but the order did not unlock

The usual cause is a wrong transfer note. The order is held for 24 hours: send a photo of the receipt with the order code, Autoera reconciles it by hand and unlocks the order.

You paid too little or too much

If too little, Autoera tells you the remainder with a matching QR code. If too much, the difference is refunded within 3 working days, or credited against your next order, whichever you prefer.

You paid twice for the same order

100% of the second payment goes back to the account it came from, within 3 working days.

If SePay is down

If the webhook never arrives, your order is not lost. The transaction is still in the bank statement, and Autoera reconciles it by hand and unlocks it during working hours. That is why the transfer note matters.

Payment