Autoera sells products it builds itself. This page sets out the scope of the licence you receive, the one condition attached, the It-Runs Guarantee, and how your data is handled.
Updated 19 August 2026 · applies to every order placed from that date. This is a translation for convenience; the Vietnamese text at autoera.ai.vn/policies is the governing version.
Placing an order on autoera.ai.vn means you accept the terms below.
Autoera is the direct seller. Every product here is built by Autoera and Autoera answers for it. This is not a marketplace, there is no third-party seller, and Autoera does not stand between you and anyone else.
The software runs on your infrastructure, so Autoera has no control over the environment it runs in. Autoera is responsible for the software behaving as its product page describes, and is not responsible for losses arising from your operating environment.
For Autoera Copywriter specifically: it is a writing aid. What you publish remains your responsibility. The skill includes a claim-review step to reduce risk, but it does not replace legal review.
Autoera products are released under the MIT License. Copyright stays with Autoera, but the rights granted to you are broad.
Keep the copyright notice and the full licence text in all copies or substantial portions of the product. Beyond that, the MIT License imposes no further restriction.
The full licence ships as LICENSE.md inside every product.
Classic frameworks such as AIDA or PAS are public methods, decades old, and nobody owns them. What Autoera supplies is the organisation, the phrasing, the diagnostic procedure and the working files.
The It-Runs Guarantee. An Autoera product has to run on your machine. If it does not, Autoera helps you install it until it does, as many times as it takes, for 30 days from payment. If it still will not run on your machine after that help, Autoera refunds 100% and you keep the files you downloaded.
Write to autoerasupport@gmail.com, or reply straight to your order confirmation email. Include the order code, a description of where you are stuck, and a screenshot of the error. Autoera replies within 24 working hours and stays with you until the product runs, with no limit on how many exchanges that takes.
Send the request within 30 days of payment with a description of the problem and screenshots. Autoera replies within 48 working hours. If accepted, the money goes back to the account it came from, within 3 working days.
Both sides negotiate first. Failing that, disputes are settled under Vietnamese law at the competent court where Autoera is based. You also retain the right to complain to the consumer protection authority under Vietnam's Consumer Rights Protection Law; complaining to Autoera does not waive it.
Autoera collects very little, because this way of selling does not need much. The advertising measurement below runs only if you agree to it, and you can refuse at any time.
If you left an email to download the free skill, it is used to send you the download link, to tell you when that skill is updated, and to tell you when Autoera releases another free skill. Nothing else, and it is passed to nobody. Every email carries an unsubscribe link at the bottom; one click removes you. The address is kept for 400 days from the last email sent, then deleted automatically, and removed immediately if you unsubscribe or ask.
You may ask to see, correct or delete your personal data under Personal Data Protection Law 91/2025/QH15 and Decree 356/2025/NĐ-CP. Send the request through the contact section and Autoera handles it within 72 hours.
This site uses Meta Pixel and Google Ads to see which advertisement brought you here. They send the page you viewed, your device and your IP address to Meta Platforms Ireland Limited and Google Ireland Limited, which means data crosses borders. If you are in the EU or the UK, nothing loads until you agree.
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Autoera sells as an individual and is not registered as a business, so it issues no invoices. This is stated here so you can weigh it before ordering.
Those cover your internal records and expense reconciliation, but they are not valid documents for booking a cost or reclaiming tax. If your company requires a proper invoice, Autoera cannot meet that requirement and you should consider another supplier. Better said here than discovered after payment.
Questions about an order, the technology or these policies go to autoerasupport@gmail.com. Autoera replies within 24 working hours.
Autoera may amend these terms. Amendments are posted here with the update date at the top of the page. Orders already placed remain under the version in force when they were placed; later changes do not apply retroactively.
This page exists so you know before you pay, not to protect Autoera.
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